Security Center

Create Strong Passwords

Use unique, complex passwords for your financial accounts. A strong password should:

• Be at least 12 characters long
• Include a mix of uppercase and lowercase letters
• Contain numbers and special characters
• Avoid using personal information or common words

Consider using a password manager to securely store your passwords.

Be Cautious on Public Wi-Fi

Avoid accessing your financial accounts on public Wi-Fi networks. If you must use public Wi-Fi:

• Use a virtual private network (VPN) to encrypt your connection
• Verify you're on the legitimate network
• Avoid accessing sensitive information
• Log out of all accounts when finished

Recognize Phishing Attempts

Be vigilant about phishing emails, calls, or texts that attempt to steal your information. Remember:

• East Credit Union will never ask for your password or PIN via email or phone
• Don't click on suspicious links or download attachments from unknown senders
• Verify the sender's email address carefully
• When in doubt, contact us directly using our official phone number

Secure Your Devices

Keep your devices secure to protect your financial information:

• Use biometric authentication (fingerprint, face ID) when available
• Keep your operating system and apps updated
• Install reputable antivirus and anti-malware software
• Enable remote wipe capabilities for mobile devices

Monitor Your Accounts

Regularly review your accounts to quickly identify unauthorized activity:

• Check your accounts weekly, if not daily
• Set up account alerts for transactions
• Review your credit report regularly
• Report suspicious activity immediately